VitaMind — Support

Questions, problems, or anything that looks wrong in the app — write to us and a person will answer.

Email: doniyorbakhromovv@gmail.com
We reply within 2 business days.

When something is wrong in the app, telling us these three things gets it fixed much faster: which screen you were on, what you tapped last, and what the app showed instead of what you expected.


Common questions

The calories from a scan look wrong

A photograph cannot show weight, so the app estimates the portion and can be off. Tap the meal in your diary to correct it. When the app recognises a dish it has measured composition for, it says From the food database under the calories — those figures come from a checked table rather than an estimate.

How do I cancel my subscription?

Subscriptions are managed by the store, not by us. On iPhone: Settings → your name → Subscriptions. On Android: Play Store → profile → Payments and subscriptions. The app also has a shortcut in Profile → Subscription.

I paid but Pro is not active

Open the paywall and tap Restore purchase at the top. If it still does not appear, email us with the account you signed in with.

Does VitaMind work without a fitness tracker?

Yes. Steps come from the phone itself, and sleep can be entered by hand. A wearable connected through Apple Health or Health Connect adds resting heart rate, HRV and more accurate sleep — the app reads that data only, and never writes to your health record.

Which languages does it speak?

Uzbek (Latin and Cyrillic), Russian and English. Change it in Settings → Language. The AI coach answers in whichever one you choose.

How do I delete my account or my data?

See the account deletion page.


Privacy policy  ·  Terms of use  ·  Delete account

VitaMind gives general nutrition guidance based on the information you provide. It does not diagnose or treat anything. If you have a medical condition, talk to your doctor before changing your diet.